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Refund Policy
 

We at Shopleather.net obliged to offer our customers the most innovative and trendy, stylish and flawless products. We have never compromising quality or false promises, and follow a clear policy, because our customers and we want you all to know before you buy. We have tightened our policy and hope that your cooperation for the observance of these clauses.

 
  • We have no control over your choice of size and color, and we will process your orders strictly to your chosen size and color, so there is no refund / return / exchange for the appointment of wrong sizes and colors for standard and customized products. So its very important that your measurements carefully before any order. Size charts with detailed information for measuring your size on our website. If you have any questions in terms of size, feel free to contact us by Live Chat or via e-mail to support@shopleather.net
     
  • No refund / return / exchange, the customer more than two products in a single moment. This is ideal for the practice of the generation of the resale value and income fluctuations, the product in case there is no sale. This is also the practice of ordering various products for the trial-and-choose only one.
     
  • Our customer service staff will call or e-mail within 24 hours after your order for the final confirmation of the order for processing. This is to confirm that a decision at the last minute changes in your order similar product selection and changes color or measuring any changes. We take it as confirmed to begin processing your order, if we are unable to meet within the specified time of 24 hours. No product, color and size changes after 24 hours of placing your order will be maintained, how the product is used for processing.
     
  • Any request for cancellation in order to be strictly enforced in accordance with the conditions listed below.
     
  • Right request within 3 days after the confirmation of your order leads to a direct / flat deduction of 25% of your items ordered.
     
  • However, if your request for cancellation within a week or 7 days after the confirmation, 75% deduction of the amount ordered items.
     
  • None of requests for cancellation will take after 7 days of your order.
     
  • For the dispatch of your goods, our quality control department checks on the different product quality standards to ensure that the product is exactly the same as ordered by our website. If the product is somehow damaged during shipment, only then will we accelerated replacement with a transit at our expense. If your product is damaged, you can send us e-mail at support@shopleather.net or can chat withus online about the extent of the damage within 24 hours after receiving the post for a number RETURN approval. Our department will not agree to yield a return without a return authorization number.
     
  • The refund is made only in the delivery of more than 15 working days for each product after the final confirmation. Keep in mind that the prescribed period of 15 days, starting from the moment that your final confirmation. Further, if the shipment within 15 working days after the dispatch by express courier can you ask for us to keep. If we can not prove that the shipment was sent to the address that was given for the order, we have a full refund including postage.
 
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